Between You and Me: Solving Conflict shows that personal behaviors and situations must be put aside. The focus must be on job-related behavior only. We can’t change an individual’s personality, but we can help change his/her actions! Follow Eric, Ray and Jill as they grapple with typical conflicts at work. They use step-by-step conflict resolution techniques to solve them, giving us valuable skills in this series of entertaining vignettes. By taking responsibility for their actions, and following the proper steps, our three coworkers are able to show us how to resolve conflicts at work and achieve better working relationships. Between You & Me: Solving Conflict uses several short vignettes as examples of how to resolve conflict, step by step, to ensure a better working relationship between employees.