Our team of instructional designers conducted exhaustive research into the 100 most challenging and common people problems dealt with by managers. Then we developed the best practices for solving these common problems. As a result, Management Coach can address 80% of the people problems you and your fellow supervisors face in your organization. Problems don’t spring up when it’s convenient. They intrude when you’re busy doing something else. Luckily, Management Coach is always there when you need it. All its advice is streamed to you on whatever device you’ve got handy: desktop, laptop, tablet, or smartphone. You’re literally carrying all the answers you need right in your pocket!
Full Course Includes
- 4 Topical Modules Containing 33 Videos on Solving Issues Related to:
- Personal Issues
- Performance Management
- Conflict Management
- Discrimination & Legal Issues
Disciplining employees is one of the most difficult parts of a manager’s job. Documenting performance is essential in correcting performance problems and protecting yourself as a manager. Using the Facts, Objectives, Solutions, and Actions (FOSA) method, managers will possess the tools to effectively and legally address performance issues.
This course provides steps to ensure solid, consistent documentation procedures throughout your company and can be used for business issues on communication, documentation, management skills, performance appraisals, performance evaluations, and supervision.
Help your employees:
- Learn how-to document specific incidents that focus on behavior
- Implement progressive discipline
- Use the four-step FOSA system: Facts, Objectives, Solutions, Actions
- Collect facts for a legally defensible termination